Refund Policy

30-Day Money-Back Guarantee

All purchases of EverConvert.ai come with a 30-day money-back guarantee. If you are unsatisfied with the Product for any reason, you may request a full refund within 30 days of the date of purchase.

Refund requests made after 30 days from the date of purchase will not be processed. Refunds may be refused where Paddle finds evidence of fraud, refund abuse, or other manipulative behaviour.

How to Request a Refund

You can request a refund through either channel:

• Paddle (our payment provider): Visit paddle.net to submit a refund request directly.
• EverConvert support: Email us at support@everconvert.ai with your order number and we will process it through Paddle on your behalf.

Approved refunds will be returned to your original payment method. Card refunds typically take 3–5 business days; PayPal refunds typically appear within 48 hours.

Subscriptions

Paid Subscriptions automatically renew until cancelled. If you cancel, your subscription remains active until the end of the current billing period. No pro-rated refunds are issued for unused portions of a billing period.

Free Trial

All new subscribers receive a 14-day free trial. You can cancel at any time during the trial without being charged.

Payment Processing

All payments for EverConvert.ai are processed by Paddle.com, who acts as our Merchant of Record. Paddle is responsible for order processing, payment collection, tax compliance, and refund disbursement. For full buyer terms, please refer to Paddle's Checkout Buyer Terms.

Consumer Rights

This refund policy does not affect your statutory rights as a consumer in relation to products which are not as described, faulty, or not fit for purpose.

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